First evaluation
An hour to be listened to, then a plan
For adults who have felt low for weeks and want to talk with a prescriber about what might help.
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Step 1: Before the visit
We send the written estimate and a few forms, each with a plain note on what it is for. You can fill them in at your own pace.
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Step 2: The conversation
Ghada asks how the last few months have been, how you sleep, eat and get through the day, what has helped before and which medicine you take now.
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Step 3: A short questionnaire
She may use the PHQ-9, a nine-question form used in clinics. It gives you both words for how you have been feeling. It is a starting point for talking, not a verdict.
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Step 4: A plan, together
She explains what she sees, what the options are, including not taking medicine, and the risks and side effects of each. Nothing starts until you agree.
What this visit is, and is not
It is not therapy
Ghada is a prescriber. If talk therapy would help, she will say so and can point you to a therapist.
It is not an emergency service
If you are in crisis, call or text 988. In an emergency, call 911. Mend cannot answer messages right away.
How long, and how often
The first visit lasts 60 minutes. Follow-ups are shorter, and your nurse practitioner sets the pace with you.
How it is paid
You see the estimate before you book
Mend is out of network and does not bill insurance. You pay at the end of the visit, and we send a monthly receipt you can send to your plan.
Questions
Three questions about the first visit
What happens at the first visit?
It lasts 60 minutes. Ghada asks about your history, how you have been feeling and any medicine you take now, explains how she works and the limits of confidentiality, and you decide the next step together. Nothing is prescribed before an evaluation.
How often will I come, and how long is a visit?
After the first visit, follow-ups are 25 minutes, sometimes 45. Your nurse practitioner sets the pace with you, and many people come every few weeks at first, then less often.
How soon can I be seen?
It depends on the week. When you write or call, we tell you the first open time and what to expect before it, so you are not left waiting without an answer.
Ready to book a first evaluation?
Write to us, or call during office hours. We reply within one business day.